Cultural Competence, Diversity, & Social Equity
Dr. Heather’s Flipboard Magazines
“Culturally competent organizations are characterized as valuing diversity, engaging in self-assessment, understanding cross-cultural interactions, institutionalizing culture within organizational activities, and adapting service delivery (Cross et al. 1989)” (Wyatt-Nichol & Naylor, 2012, p.64)
“The Diversity Dictionary (1996) defines diversity as differing cultures, languages, ethnicities, races, sexual orientations, religious sects, abilities, classes, ages, and national origins of individuals in an institution, workplace, or community” (Rice, 2010, p.86)
“Primary dimensions of diversity are factors that are unchangeable (e.g., race, ethnicity, gender, age) and secondary dimensions are described as “malleable factors,” which may include marital status, parental status, educational background, socio-economic status, geographic location, and work experience (See Loden & Rosener, 1991)” (Wyatt-Nichol & Antwi-Boasiako, 2012, p. 750)
“The fair, just and equitable management of all institutions serving the public directly or by contract; the fair, just and equitable distribution of public services and implementation of public policy; and the commitment to promote fairness, justice, and equity in the formation of public policy” (National Academy of Public Administration, n.d.)
National Academy of Public Administration, Standing Panel on Social Equity in Governance.
Rice, M.F. (2010). Diversity and public administration (2nd Ed). Armonk: M.E. Sharpe
Wyatt-Nichol, H. & Antwi-Boasiako, K. (2012). Diversity management: Development, practices, and perceptions among state and local government agencies.Public Personnel Management, 41(4), 749-771.
Wyatt-Nichol, H. & Naylor, L.A. (2012). Human resource management practices that facilitate cultural competence. In Norman-Major, K.A. & S.T. Gooden (Eds.) Cultural competency for public administrators (pp. 62-79). Armonk: M.E. Sharpe.
Alvez, J.D.S., & Timney. M. (2008). Human rights theory as a means for incorporating social equity into the public ad
ministration curriculum. Journal of Public Affairs Education, 14(1),51-66.
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Cox Jr., T. & Beale, R.L. (1997). Developing competency to manage diversity. San Francisco: Berrett-Koehler Publishers.
Fredercickson, H.G. (2010). Social equity and public administration. Armonk: M.E. Sharpe.
Frederickson, H. G. (2008). Social equity in the twenty-first century: An essay in memory of Phillip J. Rutledge. Journal of Public Affairs Education, 14(1), 1-7.
Gianakis, G. & Snow, D. (2008). Teaching “supply-side” social equity in MPA programs. Journal of Public Affairs Education, 14(1), 67-77.
Gooden, S. & Myers, S. (2004). Teaching social equity in the MPA: Reflections on the social equity symposium. Journal of Public Affairs Education, 10(2), 155-175.
Gurung, R.A. & Prieto, L.R. (Eds.). (2009). Getting culture. Sterling: Stylus Publishing.
Hubbard, E.E. (2004). The diversity scorecard: Evaluating the impact of diversity on organizational performance. Amsterdam: Elsevier.
Kellough, J.E. & Naff, K.C. (2004). Responding to a wake-up call: An examination of federal agency diversity management programs. Administration & Society, 36(1), 62-90.
Konrad, A.M., Prasad, P., & Pringle, J.K. (2006). Handbook of workplace diversity. London: Sage Publications.
Levine, D. P. (2002). The ideal of diversity in organizations. American Review of Public Administration, 33(3), 278-294.
Mor Barak, M. (2011). Managing diversity: Toward a globally inclusive workplace (2nd Ed.). Thousand Oaks: Sage
National Academy of Public Administration, Standing Panel on Social Equity in Governance. 2005. Sounding the Call to the Public Administration Community: The Social Equity Challenges in the U.S. Retrieved August 30, 2008 from: http://www.napawash.org/aa_social_equity/index.html
Norman-Major, K.A., & Gooden, S.T. (2012). Cultural competency for public administrators. Armonk: M.E. Sharpe
Pitts, D. (2009). Diversity management, job satisfaction, and performance: Evidence from U.S. Federal agencies. Public Administration Review, 69(2), 328-338 (p. 335).
Rice, M.F. (2010). Diversity and public administration (2nd Ed). Armonk: M.E. Sharpe
Rice, Mitchell. (2007). Promoting cultural competency in public administration and public service delivery: Utilizing self-assessment tools and performance measures. Journal of Public Affairs Education, 13(1): 41-57. (p. 43).
Rosenbloom, D. (2005). Taking social equity seriously in MPA education. Journal of Public Affairs Education, 11(3), 247-252.
Selden, S.C. (1997). The promise of representative bureaucracy: Diversity and responsiveness in a government agency. Armonk: M.E. Sharpe.
Soni, V. (2000) A twenty-first-century reception for diversity in the public sector: A case study. Public Administration Review, 60(5), 395-408.
Sonnenschein, W. (1999). The diversity toolkit. New York: McGraw Hill.
Stockdale, M.S. & Crosby, F.J. (Eds). (2004). The Psychology and management of workplace diversity. Oxford: Blackwell Publishing.
Svara, J.H.& Brunet, J.R. (2005). Social equity is the pillar of public administration. Journal of Public Affairs Education 11(3), 253-258.
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Thiederman, S. (2008). Making diversity work: 7 steps for defeating bias in the workplace. New York: Kaplan Publishing.
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Wyatt-Nichol, H., & Antwi-Boasiako, K.B. (2008). Diversity across the curriculum: Perceptions and practices. Journal of Public Affairs Education. 14:1, 79-90.
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McCurdy, A. H., Newman, M.A., & Lovrich, N.P. (2002). Family-friendly workplace policy adoption in general and special purpose local governments. Review of Public Personnel Administration, 22(1), 27-51.
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Stivers, C. (2005). A place like home: Care and action in public administration. The American Review of Public Administration, 35(1), 27-41.
Stivers, C. (2002). Gender images in public administration: Legitimacy and the administrative state (2nd Ed.). Thousand Oaks: Sage Publications. Stivers, C. (2000). Bureau men, Settlement women. Lawrence: University Press of Kansas.
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Wyatt-Nichol, H. (2009). Blue-collar mother/White-collar daughter: A perspective on U.S. policies toward working mothers. Journal of the Association for Research on Mothering. 11(2), 111-121.
Alfred, M. V., & Chlup, D.T. (2009). Neoliberalism, Illiteracy, and Poverty: Framing the Rise in Black Women’s Incarceration. The Western Journal of Black Studies, 33(4), 240-249.
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Brown, M.K., Carnoy, M., Currie, E., Duster, T., Oppenheimer, D.B., Shultz, M.M., & Wellman, D. (2003). White-Washing Race: The Myth of a Color-Blind Society. University of California, Berkeley.
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Frey, A. & Wilson, M. (2009).The resegregation of public schools. Children & Schools, 31(2), 79-86.
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Reiman, J. (2001). The Rich Get Richer and the Poor Get Prison, 6th Ed. Boston: Allyn And Bacon.
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Tonry, M. (2011). Punishing Race: A Continuing American Dilemma. Oxford: Oxford University Press.
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Babst, G.A., Gill, E.R., & Pierceson, J. (Eds.) (2009). Moral argument, religion, and same-sex marriage. Lanham: Lexington Books.
Borrego, E.A. & Johnson III, R.G. (2013). Has public administration grown up? A case for sexual orientation/gender identity and the intersection of public administration in the 21st century. Journal of Public Management & Social Policy, 19(1), 1-4.
Borrego, E.A. (2013). Will cultural competence lead us out of the intersection of sexual orientation/gender identity or leave us stalled? Journal of Public Management & Social Policy, 19(1), 51-64.
Brown, S.L., & Goode-Cross, D.T. (2013). Same-sex marriage and the challenge of liberalism: A case of ideological drift. Journal of Public Management & Social Policy, 19(1), 91-105.
Herman, J.L. (2013). Gendered restrooms and minority stress: The public regulation of gender and its impact on transgender people’s lives. Journal of Public Management & Social Policy, 19(1), 65-80.
Moran, D. (2013). Leading the way in policy implementation: An examination of how the United States marine Corps has managed the Don’t Ask Don’t Tell repeal. Journal of Public Management & Social Policy, 19(1), 81-90.
Johnson III, R.G. (2013). The importance of social movements and the intersection of social equity: Marriage equality and RACING towards justice. Journal of Public Management & Social Policy, 19(1), 19-30.
Norman-Major, K. & Becker, C. (2013). Walking the talk: Do public systems have the infrastructure necessary to implement and enforce LGBT and gender identity rights? Journal of Public Management & Social Policy, 19(1), 31-50.
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